The sales contracts for all the products of www.sexdollsyrelatos.com, owned by Patrick de Arteaga, will be governed by the following Terms and Conditions.
Sex Dolls y Relatos (“Seller”) and the buyer as a natural or legal person (“Buyer”) agree to enter into a contract for each purchase made online through this website.
Any establishment of conditions and commercial agreements other than those present will require, in any case, an express and written agreement between the Buyer and the Seller, prevailing, in this case, said agreement over these Terms and Conditions.
Shipping
En SexDollsYRelatos.com We work with shipments made through the following trusted and internationally renowned companies: UPS, FedEx, DHL and DPD. In certain cases, we will also work with private transport companies belonging to the country of destination.
The delivery time varies according to the recipient's address. He average It will be 3 weeks after having been fully credited for the price of the product. For shipments to Mexico, the delivery time may be extended up to 90 days, added to the manufacturing time of the product. However, in sexdollsyrelatos.com We cannot be held responsible in the event of any delay on the part of the carrier. The transport company will be responsible for any delay, deterioration or loss of the merchandise that is attributable to itself, except in an act of God or force majeure.
Only in the event that there are apparent defects (a considerable part is missing or damaged) of the goods due to the Seller, and such defects have been communicated in writing to SexDollsYRelatos.com and with photography and video of the moment the package is opened, and we have verified the existence of the defects, then in this case only the Buyer will be partially refunded, or the missing part will be sent. If it is a minor defect, a repair kit will be sent to you.
Pricing
All prices applied will be those in force at the time of purchase, according to the rate established by SexDollsYRelatos.com. In our online store we can modify the price list at any time. The modification of the prices will not affect at any time orders pending delivery, to which the prices in force on the date the order was formalized will apply.
Payment Methods
Payments can be made through the PayPal payment gateway to guarantee greater buyer protection. When making the payment through PayPal, this can be done with a credit/debit card, bank transfer or PayPal balance.
Alternatively, you can also pay by credit/debit card or directly by bank transfer. For payment by direct bank transfer, the order number must be used as a payment reference and the amount to be received must be exact and in the EUR currency. SexDollsYRelatos.com offers this alternative payment method because the sale of certain sexual products is restricted by most card payment servers and payment gateways such as PayPal.
Orders will not be processed until the amount has been received.
At the moment we do not accept other forms of payment.
Guarantee
If the shipment is declared lost by any of the logistics companies involved, or confiscated at customs, the client will receive a 100% refund of the total amount paid, except in cases in which there has been an extra cost to the base price of the shipment. product, or except in exceptional cases.
In the event that there are apparent defects (a considerable part is missing or damaged) of the goods due to the Seller, and such defects have been communicated in writing to SexDollsYRelatos.com and with photography and video of the moment the package is opened, and we have verified the existence of the defects, then in this case only the Buyer will be partially refunded, or the missing part will be sent. If it is a minor defect, a repair kit will be sent to you.
The warranty does not include, in any case, product deficiencies caused as a result of misuse such as incorrect manipulation, worn material due to improper use, or caused by inappropriate conservation and maintenance, or general negligence on the part of the customer.
Order Cancellation and Returns
There is the possibility of canceling the order only in case the production has not started. In that case you will be able to receive a refund of the order, deducting 10% of the payment for cancellation fees.
Returns cannot be accepted due to the nature of the product, which is for intimate use. For this reason all sales are final.
Protection of personal data
SexDollsYRelatos.com undertakes not to disclose the data provided by the Buyer, in accordance with the Organic Law 15/1999 of December 13 on the Protection of Personal Data. The Buyer's personal data will be used solely and exclusively for internal purposes such as processing orders and to strengthen and personalize communication and the offer reserved to customers of SexDollsYRelatos.com.
The Buyer has a right of access, rectification and cancellation of the personal data that corresponds to him.
Payment by credit or debit card is formalized on a secure server using the HTTPS internet protocol and through secure payment gateways such as PayPal, PayComet and Redsys, which are the ones that ultimately manage the data transmission and validation process. In this way, the number, name of the holder and expiration of your card travel through the network in complete safety, without the personnel of SexDollsYRelatos.com have access to any of this data.
