Where are the shipments made?
Although we specialize in shipping dolls to Spain, we can also ship to other countries.
All dolls will be shipped to the address specified by the buyer within the following countries: Spain (including the Canary and Balearic Islands), Mexico, Chili, Uruguay, Italy, Francia, Germany, Belgium, United Kingdom, Ireland, Netherlands, Luxembourg, Austria, Finland, Denmark, Sweden, Portugal, and Europe in general; Also to United States, Canada, Puerto Rico, Australia, New Zealand, Philippines, Japan, Malaysia and Singapore.
The package will be issued after the requested doll has been manufactured and upon receipt of payment of the total amount of the customer's order.
We guarantee discretion in shipping. The package will be completely sealed and opaque, it will not have a label. alguna that mentions about its content or reference of our store, not even the courier will know about the inside of the package. Your credit card or bank account statement will not show the name of the product either.
Delivery time
For all countries in general, the delivery of the product will be made between 2 and 8 weeks after the day of payment. This period is due to two aspects: the production of the requested doll with its personalization can take from 1 to 4 weeks, and added to the shipping period, which will be between 1 and 9 weeks from Asia.
Some products may take less time due to manufacturing cost or shipping location. For example, shipments to Mexico, Chile o Uruguay They have a longer delivery time because transportation is carried out by ship (between 30 and 60 days). Shipments to Spain and all Europe they will be faster when made by plane (around 15 days, except the brands that send by train (30 days)), and to the Canary Islands they are shipments Express between 5 and 7 days.
The shipments of purchases of products in stock They do not require manufacturing and the estimated shipping time is between 3 and 7 days.
All products are shipped via UPS carrier with the exception of some locations.
Shipping to Spain and Europe:
We currently ship products from all brands in our catalog to any address in Spain and any country in Europe, with all expenses and procedures already included. The customer will receive their product directly at the requested address and no action will be necessary on their part.
Our prices include all shipping costs and import procedures (except in the United Kingdom, Ireland, Switzerland, Sweden and Norway).
The shipment will be made by plane from China to Europe, and after clearing customs it will be taken directly to the customer's home. Estimated shipping time is around 20 days, added to the manufacturing time of the product, which varies depending on the brand and the season and can be between 5 and 30 days.
Shipments to the Canary and Balearic Islands (Spain):
We send realistic sex dolls of all brands to and other products to the Canary Islands and the Balearic Islands, but import duties or expenses are borne by the customer upon arrival of the package. That is, when making your purchase en sexdollsyrelatos.com are not included all taxes in the price for shipments to the Canary and Balearic Islands, since this is a direct express shipment from Asia to the Canary/Balearic Islands, the customs of the islands will charge the customer the equivalent in import costs.
-How much is the extra cost that I will have to pay?
The carrier will charge the customer approximately 20% extra of the product price as soon as you receive the package (around 200 euros or depending on the product). No extra action will be necessary on your part in Customs, since the transport company will make the payment in advance and all the procedures to expedite the delivery. Then it will simply charge you these expenses when delivering the package to your address.
Deliveries to Mexico:
We currently ship products from all brands in our catalog to any address in Mexico with all expenses and procedures already included. All purchases of products from these brands through our store can be sent without any problems and without the need to take extra actions at Mexican customs.. The customer will receive their product directly at the address they want.
Our prices include all expenses and procedures: shipping and import duties or taxes.
The shipment will be made first by ship and, once entered the Mexican country, the next section will be made by truck. The estimated delivery time is between 30 and 60 days, added to the manufacturing time of the product, which varies depending on the brand and the season and can be between 5 and 30 days.
There is an alternate faster shipping method (2-3 weeks), available for all brands. But it does not include taxes or import procedures, which would be borne by the client.
Shipping to the United States:
Today We ship to the United States of any product in our catalog, regardless of the brand. The order will be sent directly to the indicated address, with all the procedures and payment of taxes included in the price. No additional documents or actions will be requested from the client for the import.
The shipment will be made by plane from China, and once it arrives in the USA, the package will be delivered to the customer's home. He Estimated delivery time is around 20 days, added to the manufacturing time of the product, which varies depending on the brand and the season, and can be between 5 and 30 days.
In the case of a USA stock doll, shipping time is less than 5 days.
Shipping to Chile:
Today We ship to Chile any product in our catalog, regardless of the brand. All procedures and payment of taxes are included in the price. The order will be sent directly to the indicated address as long as it is located in Santiago. If you want the package to be sent to an address in another region, an extra cost will be charged for transportation.
The client will be asked for his/her identity card/national identification to proceed with the import procedures. Nothing else will be necessary.
The shipment will be made by ship from China, and once it arrives at the Chilean port it will be delivered to the customer's home. He Estimated delivery time is between 30 and 60 days, added to the manufacturing time of the product, which varies depending on the brand and the season, and can be between 5 and 30 days.
Shipping to Uruguay:
Today We make shipments to Uruguay of any product in our catalog, regardless of the brand. The order will be sent directly to the indicated address, with all the procedures and payment of taxes included. There will be no problems at customs nor will additional documents or actions be requested from the client for import.
The shipment will be made by ship from China, and once entered the Uruguayan country, it will be delivered to the customer's home. He Estimated delivery time is between 30 and 60 days, added to the manufacturing time of the product, which varies depending on the brand and the season, and can be between 5 and 30 days.
What are the shipping costs?
All shipments are free. The prices of the dolls include taxes and shipping costs to mainland Spain and other countries, so you will not have to pay any extra amount.
However, for shipments to the Canary and Balearic Islands there may be an extra charge for shipping costs, which will already be included in the price (if you have to pay the carrier an extra cost upon arrival of the package, we will we will communicate in advance). sexdollsyrelatos.com You have no control over these extra payments.
for some countries out of Europe (It is not the case of Mexico) there could be customs charges due to tariffs, in which we cannot intervene, so it is possible that in these countries the buyer has to pay an extra payment upon receiving the package.
For shipments to Uruguay, the final price is increased between 25% and 35% to manage import taxes, extra shipping costs and other procedures.
How to check the Shipping Status and plan a Collection Point?
You will receive an email with all the detailed instructions to track your order once the delivery company makes the shipment.
In Spain, Europe and some other countries, it is possible to have your package delivered to the collection point closest to your home, since UPS has collection points throughout Spain and most likely in your country. Alternatively, you can also tell us a UPS warehouse where you would like to receive your package.
You can see a list of UPS warehouses where to pick up your package at this link.
You can plan and reschedule your delivery as many times as you need once your tracking number is available with UPS MyChoice, but keep in mind that the date and time you choose will be your responsibility. If you are unable to receive your package for an extended period of time (for example, because you are on vacation), it is important that you let us know when placing your order so that we can arrange for your doll to be delivered when you are available. to receive it.
